Terms & Conditions for the
Saints Card
Use of the Saints Card
- The Saints Card is your identification for the University. The
Saints Card is the property of North Georgia College & State University, is issued to the Cardholder only, and is non-transferable.
- Use of the Saints Card may be revoked at University’s sole discretion for violation of University policies and procedures. Faculty and staff must relinquish the card upon separation from the University. Access privileges of the
Saints Card will be deactivated when student, faculty or staff status is terminated.
- The Saints Card must be presented upon request at the time of use to obtain services or to establish official University status.
- The Saints Card is to be used only by the person to whom it is issued. Only the cardholder can present the
Saints Card for debit and other privileges. The
Saints Card will be confiscated if presented by someone other than the Cardholder.
- There is no provision for signature on the
Saints Card. Additional identification or signature may be required for certain purposes.
- Except as provided below, you are responsible for the usage of your card.
Xtra-Dining Account
- The X-tra Dining Account is an optional account of
pre-deposited funds accessed by the cardholder for
products and services on campus. Funds can only be
withdrawn from the card upon withdrawal from the
University or upon graduation. (See Closing
Account/Issuing Refunds of Account Balance).
- Cardholder's X-tra Dining Account will be activated
automatically upon receipt of initial deposit.
Minimum deposits in the Saints Card Office:
Cash: No minimum
Check: $5.00
Credit: $5.00
- In the event a cardholder's deposit check is
returned due to insufficient funds, a $15.00 service fee
up to $300.00. Any amount over $300.00 will be
charged 5% of the check. The fee will be assessed
by the University's Bursar Office and the cardholder's
X-tra Dining account and remaining funds will be
suspended until the amount of the returned check and the
service fee have been paid. The Saints Card Office
complies with the University's returned check policy.
- Pre-deposited funds shall be applied toward amounts
debited from your X-tra Dining account for goods and
services obtained at points of sale. There is no
daily limit to the number or amounts of purchases,
provided funds are available on your X-tra Dining
account. The cardholder understands and agrees
that the Saints Card Account is not a credit card, nor
can it be used to obtain cash from the account under any
circumstances.
- If the cardholder's X-tra Dining account balances
goes below zero as a result of a system problem or one
of its readers being offline, the cardholder remains
responsible for re-payment of any negative balance.
In the event of a negative balance, the cardholder will
be contacted in writing either by mail or by email
stating the negative balance amount and other pertinent
information. A statement showing the transaction
(s) and location (s) will be provided by request.
All negative balances must be reconciled at the Saints
Card Office. A hold will be placed on the
student's account until balance is paid in full.
- No interest shall be paid on any balance in the
Saints Card account.
- The X-tra Dining account gives the cardholder a
break on sales tax at the dining locations.
- The Cardholder understands and agrees that the
Saints Card account shall not be used a credit card or
to obtain cash advances.
- The Cardholder understands and agrees that the
Saints Card account is non-transferable.
CampusCash Account
- The CampusCash account is an optional account of pre-deposited funds accessed by the cardholder for products and services on campus. Funds can only be withdrawn from the card upon withdrawal from the University or upon graduation. (see Closing Account/Issuing Refunds of Account Balance).
- Cardholder’s CampusCash account will be activated automatically upon receipt of initial deposit. Minimum deposits in the
Saints Card Office:
Cash: No minimum
Check: $5.00
Credit: $5.00
- In the event a cardholder’s deposit check is returned due to insufficient funds, a $15.00 service fee up to $300.00. Any amount over $300.00 will be charged 5 % of the check. The fee will be assessed by the University’s Bursar Office and the cardholder’s
CampusCash account and remaining funds will be suspended until the amount of the returned check and the service fee have been paid. The
Saints Card Office complies with the University’s returned check policy.
- Pre-deposited funds shall be applied toward amounts debited from your
CampusCash account for goods and services obtained at points of sale. There is no daily limit to the number or amounts of purchases, provided funds are available on your
CampusCash account. The cardholder understands and agrees that the
Saints Card Account is not a
Credit card, nor can it be used to obtain cash from the account under any circumstances.
- If the cardholder’s CampusCash account balances goes below zero as a result of a system problem or one of its readers being offline, the cardholder remains responsible for re-payment of any negative balance. In the event of a negative balance, the cardholder will be contacted in writing either by mail or by email stating the negative balance amount and other pertinent information. A statement showing the transaction (s) and location (s) will be provided upon request. All negative balances must be reconciled at the
Saints Card Office. A hold will be placed on the
student's account until balance is paid in full.
- Merchandise purchased with the Saints Card will be accepted for return according to the refund policy in force where the products and/or services were purchased. If the return meets the unit’s return policies, a credit will be issued to the cardholder’s
Saints Card Account. Cash refunds will not be made for returned merchandise that was purchased with the
Saints Card, except for textbooks being sold back to the University’s Bookstore during Book Buy Back (during the days of final exams).
- No interest shall be paid on any balance in the
Saints Card account.
- The Cardholder understands and agrees that the
Saints Card account shall not be used as a credit card or to obtain cash advances.
- The Cardholder understands and agrees that the
Saints Card account is nontransferable.
Meal Plans:
- Student meal plans listed below are consumed in the semester they are purchased. This includes the Dining Dollars. Dining Dollars may be used in the Dining Facility and the other food service locations on campus:
| *Unlimited |
B100 |
B80 PLUS |
B35 |
| *15 Meal |
B100 PLUS |
B50 |
B35 PLUS |
| *10 Meal |
B80 |
B50 PLUS |
B20 |
*Denotes mandatory meal plans for resident students.
- Faculty/Staff meal plans listed below will roll over from fall to spring semester
(August 1 though July 31). This includes Dining Dollars. Dining Dollars may be
used in the Dining Facility and the other food service locations on campus.
| F80 |
F50 |
F25 |
| F80 PLUS |
F50 PLUS |
F25 PLUS |
- X-TRA Dining Account is an account that can be purchase tax free and can only be used for dining purposes. These funds do roll from semester to semester.
Responsibilities of the Cardholder:
- The debit feature of the Saints Card is optional. Cardholder will activate the
CampusCash account upon initial deposit. Activation of the CampusCash account signifies agreement with these Terms and Conditions.
- Deposits must be made by credit, cash or check. Credit card deposits may be made in-person, by mail or online. The
Saints Card Office is located in room 217 in the Hoag Student Center. There is no limit on the frequency of credit cards, cash, or check deposits.
- Funds are immediately available for deposits.
- Positive balances that remain in the CampusCash account for faculty, staff and student cardholders will carry forward to the next term.
- There is no fee for using your CampusCash account.
- Upon leaving or graduating from the University, you may close your account by submitting the “Refund Request” form. This form is located on the website or maybe obtained in the
Saints Card Office. Balances under $10.00 will not be refunded.
- There will be no cash withdrawals from CampusCash accounts.
- Receipts will be available for goods or services purchased with the
Saints Card at attended point-of-sale locations and for deposits made in person.
- The CampusCash account program reserves the right to make appropriate adjustments or corrections to the amounts assigned to each card. Any adjustments or corrections will be fully disclosed in your transaction summary.
Negative Amounts:
- It is the
responsibility of the Cardholder to keep track of
spending in the Saints Card account program. If
attempts are made to use this account when there are not
enough funds, the transaction will not be approved.
- If any of the
cardholder's account balances goes below zero as a
result of a system problem or one of its readers being
offline, the cardholder remains responsible for
re-payment of any negative balance. In the event
of a negative balance, the cardholder will be contacted
in writing either by mail or by email stating the
negative balance amount and other pertinent information.
A statement showing the transaction (s) and locations
(s) will be provided by request. All negative
balances must be reconciled at the Saints Card Office.
A hold will be placed on the student's account until
balance is paid in full.
Documentation:
- You may request a receipt at the time of purchase. It is the cardholder’s responsibility to ensure the receipt is correct.
- Transaction statements can be generated upon request of the cardholder. These statements will be generated in the
Saints Card Office, located in room 217 of the Hoag Student Center.
Lost, Stolen and Replacement Cards:
- REPLACING LOST OR STOLEN CARDS. A lost or stolen card must be reported immediately in person at the
Saints Card Office or by telephone at 706-864-1404 or 706-864-1434, during normal business hours, Monday through Friday, 8:00 AM to
4:30 PM. After business hours, either contact Public Safety at 706-864-1500, or suspend the card online at
www.ngcsu/saintscard.edu, and then report in person to the
Saints Card Office on the following business day to receive a new card. A charge will be imposed for the replacement of a lost or stolen.
- REPLACING DAMAGED CARD. No charge will be imposed for the replacement of a card that ceases to function through normal, daily usage. Characteristics not indicating normal usage are broken edges or corners, non-authorized hole punches, and vertical breakage/cracking. A charge will be imposed for the replacement of a Card not indicating normal usage.
Closing Account/Issuing Refunds of Account Balance:
- A refund for remaining balance less a $10.00 processing fee may be applied for at the
Saints Card Office by completing a Refund Request Form. No refunds will be issued for Account balances of $10.00 or less in value. If you are a student, proof of graduation or withdrawal from the University is required. Refunds will be issued by check from the University’s Business Office after ten (10) business days of the request.
- The Saints Card Office reserves the right to close any Account that is inactive for twelve (12) months or more.
Privacy Statement:
DISCLOSURE OF ACCOUNT INFORMATION TO THIRD PARTIES. Information about the Cardholder’s Account will be disclosed to third parties only for the following reason: (1) in order to complete a transaction; (2) to comply with a court order or applicable laws; (3) in conjunction with all other cardholder accounts in the aggregate but not specific in regard to any individual’s account.
Error Resolution:
- If there is an error on a receipt or activity statement, or if the Cardholder would like more information about a specific transaction, the
Saints Card Office may be contacted by telephone at 706-864-1404 or 706-864-1434 or by mail within sixty (60) days of noticing the error. In the event of verbal notifications, the
Saints Card office may require that the Cardholder submit a written notification within ten (10) business days.
- When making a request for an adjustment to the Account, the Cardholder must furnish the following information: (1) The Cardholder’s name and Account number; (2) a description of the transaction in question and explanation of the discrepancy; and (3) the dollar amount of the transaction in question.
- The Saints Card office will investigate the Cardholder’s request and provide written decision to the Cardholder within ten (10) business days. If an error is found, the
Saints Card office will make the necessary adjustments to the Cardholder’s Account. If no error is found, the
Saints Card office will provide the Cardholder with a written explanation within three (3) business day of the conclusion of the investigation. The cardholder may request copies of the document (s) used to conduct the investigation.
Receipts and Statements:
You may request a receipt at the time of purchase. It is the cardholder’s responsibility to ensure the receipt is correct. Transaction statements can be generated upon request of the cardholder. These statements will be generated in the
Saints Card Office, located in room 217 of the Hoag Student Center. Any Cardholder may access their account to view or print at anytime through the Card Office web site.
Changes in Terms and Conditions:
Future changes to the Terms and Conditions by NGCSU will apply to all cards in circulation and in use at that time and will supersede the Terms and Conditions in effect at the time the card was acquitted and activated.
Governing Law:
This agreement shall be governed by and construed in accordance with the Laws of the State of Georgia.
Disclaimer:
- Only the latest card is valid. Access to University facilities may be denied if your account
ID froze by the University for Administrative Reasons, your account is deactivated, or if your card’s magnetic stripe is damaged and will not scan.
- NGCSU is not liable for any charges made for lost or stolen card that is not reported in accordance with this policy.
- NGCSU accepts no liability for excessive charges or less than satisfactory services provided by purveyors using the
Saints Card system.
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